Who will I get Paired with?

  1. After you download the GenWE app and fill in your details, you will automatically be paired with someone from a different background (different community, culture, country, or background). This will be done using a matching algorithm such as similar age, gender, interests, hobbies. A very important feature of GenWE is to pair on the basis of opposite strengths, so you both benefit from each other.

Can I change my pair?

  1. Yes, you can though we would urge you to first give it your best to get to know your new friend.

It takes time to build a meaningful relationship. It is important to keep an open mind and hear each other out and know about each other.

  1. In case there is a problem, you can always contact us through the app and we will pair you with someone else. This process could take up to 2 week.

Also do remember –

  1. We take any breach of our rules very seriously. Any signs of misbehavior or cyber bullying must be reported to our active back-office through the chat facility available on the app.

How does the points redemption work?

The feature of points redemption is currently being worked on. However, through reward points you will be able to :

  1. Enrich yourself – Download books, apps, sign up for special programs
  2. Enrich the world – You will be able to donate your points to educate a child

Your participation in GenWE is about making a difference to the world. GenWe score and contributions also help in building your profile for college admission.

Can I suggest topics for guest speakers?

Yes! We love to hear back from our community to know what’s on their mind and what topic they want to know more about.

Drop a line to the support team (on the app) and we will find the best guest speakers based on your suggestions.

Is GenWE safe

GenWE is safe because –

  1. GenWE is GPDR compliant and has several safety measures built in like a 24/7 help feature, weekly check-ins with friendship pairs and interviews with GenWE participants.
  2. GenWE is not an open community. Each person who gets onto the GenWE platform is validated.
  3. Each person ONLY interacts with their friend
  4. We collect the parent’s email to report any misbehavior.
  5. GenWE is safer than any social media platform or gaming platform that young people use today.

Is there a support team 24/7?

  1. Yes, our active back-office is available to answer your questions 24/7 through the chat facility on the app.

Can I refer a friend?

Yes of course! We would love to meet your friends. This is a Beta test launch and only the first 1000 get access. In case they miss out, they can sign up and they will be on the waitlist and will be the first to know when registrations open.

Will it be difficult to start talking to a person I don’t know?

It’s not difficult. Sometimes it’s a little awkward for both. Here are some things to keep in mind

  1. Both you and your friend will have to push yourself out of your comfort zones and break barriers to get to know each other
  2. However, the matching algorithm will ensure that you are matched with someone you are likely to bond with. Since you will be matched based on common areas of interest, age, and things you want to learn, interactions will be easier.
  3. We will also provide you with discussion tips to help you connect.

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